Osticket Plugins List ((exclusive))

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Osticket Plugins List ((exclusive))

For teams with unique requirements, these plugins offer specific professional features.

| Source | Type | Reliability | |--------|------|-------------| | osticket.com/plugins | Official | High (but limited) | | GitHub (search “osTicket plugin”) | Community | Medium | | | Premium | High | | osTicket Guru | Freemium | Medium | | CodeCanyon | Commercial | High (with reviews) |

: Offloads file attachments to an AWS S3 bucket to save local server disk space.

For features not covered by official releases, the community provides several powerful add-ons: osticket plugins list

: Adds an extra layer of security for staff logins.

: Required for modern email authentication (e.g., Microsoft 365, Google Workspace).

: Enables Single Sign-On (SSO) by automatically logging in users based on their active web server session. For teams with unique requirements, these plugins offer

: Allows staff and clients to log in using their existing corporate credentials from a single or multiple Active Directory domains .

Allows web server-based pass-through authentication, useful in secure network environments.

| Plugin Name | Description | Price | | :--- | :--- | :--- | | | Automatically assigns tickets to agents/departments based on keywords, email headers, or help topics. | Paid ($35) | | Ticket Auto-Close | Closes stale tickets after a defined period of inactivity (e.g., 72 hours). Sends reminders before closing. | Free / Paid | | Macros & Batch Actions | Allows staff to apply pre-set replies, change statuses, or add notes to hundreds of tickets at once. | Paid ($29) | : Required for modern email authentication (e

Moves ticket attachments out of your MySQL database and stores them directly on your server hard drive, drastically speeding up database performance.

These are developed and maintained by the osTicket team. You can download them directly from the official osTicket download page .

: Tracks the exact hours and minutes agents spend working on specific tickets, making it easy to generate invoices for client billing. 🎨 User Interface & Experience Enhancements

Instead of saving files in the database or the cloud, this plugin saves attachments directly into a specified folder on your local web server's hard drive. Essential Third-Party & Community Plugins

: Adds an extra layer of security for staff logins.