Run the following command to generate a token file:
If your infrastructure scales and you purchase additional agent seats or advanced security packs, you cannot simply type the new keys in. You must repeat the entire 3-step offline activation handshake to update the master activation file on the Management Server. Handling Subscription Expirations
Alternatively, if you have the details, you can generate token via:
The system will detect that it cannot reach the Acronis activation servers. Click on the option that appears.
Your license is subscription-only and doesn’t support offline activation. Fix: Convert your license at the reseller or purchase an offline-capable SKU. Alternatively, set up a tiny Windows VM with internet for one-time online activation, then move the VM offline. offline activation acronis cyber protect 15
Run the activation loop again to allocate additional licenses from your pool, then re-import the updated file.
Offline Activation for Acronis Cyber Protect 15: The Complete Step-by-Step Guide
Complete Guide to Offline Activation for Acronis Cyber Protect 15
Select the file you just downloaded from the Acronis portal. The management server will now show as Run the following command to generate a token
I can provide targeted troubleshooting steps to get your backup server fully operational. Share public link
However, for on-premises deployment, if a protection plan has already been deployed to a machine, the agent continues protection operations for 30 days after communication with the management server is lost.
: If you ever need to repurpose or decommission an offline management server, remember that deactivation also requires a file-based process. Keep a record of which servers are activated offline.
Select under the "I do not have an activation file" section and save it to a removable drive. Obtain Activation File (Online Machine) : Click on the option that appears
This process is required for environments with strict air-gapped security policies. 🛠️ Step 1: Generate Registration File Offline
Verify that your protected workloads (virtual machines, physical servers, or workstations) no longer display license warnings. Troubleshooting Common Offline Activation Issues
Prerequisites
This is a known notification loop; ignore the warning if your local file upload succeeded, or refresh the token using the workaround file method. Best Practices for Air-Gapped Environments